Privacy Notice

Effective date: 20 June 2025

1. Who we are

Sage Herbal Medicine Ltd (trading as Karine Knox-Humbert, ConsultantMedical Herbalist) (“we”, “our”, “us”) is a UK-registered medical-herbalist practice and the data controller for personal information collected through www.kkherbalist.com.

Registered office: [Address] • Company no. [#######]
Contact: karine@kkherbalist.com

2. What data we collect and why

DataPurposeLegal basis*Retention

Contact-form details – name, email and anything you write (which may include health information)• Answer your enquiry
• Pre-consultation triagePersonal data: consent (Art 6 (1)(a))
Health data: explicit consent (Art 9 (2)(a))Message thread kept up to 12 months, then deleted, or sooner if you ask

Technical data – IP address, browser type, pages visited, cookies you accept• Site security
• Anonymous usage statsLegitimate interests (Art 6 (1)(f)) – keeping our site safe and improving itServer logs 14 days; analytics data aggregated & anonymised

*Articles refer to UK GDPR.

Tip shown above the form:
Please share only brief details here. We’ll collect any further health information later via our secure intake form.

3 . Cookies

This site is built on Wix.

• Strictly necessary cookies – always active so the site works.

• Analytics cookies (Wix Analytics) – load only if you click “Accept” on our banner. You can withdraw consent at any time via “Cookie settings” in the footer.

A detailed cookie list is available in our Cookie Notice.

4. Who processes your data for us

• Wix.com Ltd & Wix Online Platforms Ltd – host this website, run the contact-form backend and (only if you accept analytics cookies) provide Wix Analytics.

  • Contractual safeguards: Wix acts under a Data-Processing Agreement that meets Article 28 UK GDPR.

  • Where your data can live: Wix may store visitor data in data-centres located in the USA, EU, Israel, South Korea or Taiwan. International transfers are protected by the UK adequacy decision for Israel and by Standard Contractual Clauses plus extra security measures for all other territories.

5. International transfers

We do not transfer personal data outside the UK. If that changes, we will update this notice and apply UK-approved safeguards (e.g. IDTA or SCCs).

6. Your rights

You can ask us to:

1. Access the personal data we hold about you.

2. Correct or delete it.

3. Restrict or object to our processing.

4. Withdraw consent at any time (this will not affect prior use).

Email karine@kkherbalist.com and we will respond within one calendar month.

7. Complaints

If you are unhappy with how we handle your data, please contact us first. You may also complain to the Information Commissioner’s Office (ICO): ico.org.uk / 0303 123 1113.

8. Changes to this notice

We may update this notice to reflect legal or operational changes. The “Effective date” will change and significant updates will be highlighted on the site.